Privacy Policy
Effective Date: Oct 1,2024



Introduction

Welcome to QRSpider! QRSpider (“we,” “us,” or “our”) highly prioritizes the safeguarding of users’ personal information and privacy rights. To create better operational services, we will collect and use relevant information from you. Through this Privacy Policy, we aim to explain how we collect, store, use, share, and protect customer information when using our products or services. Please read all terms of this Privacy Policy carefully to ensure you fully understand how we process your personal information and make choices accordingly. If you are a person with no civil capacity or a minor under the age of 14, you must first obtain the consent of your guardian before using our services.


PLEASE NOTE THAT BY USING OR CONTINUING TO USE OUR SERVICES, YOU CONSENT TO THIS PRIVACY POLICY, AND WE WILL COLLECT, USE, STORE, AND SHARE YOUR RELEVANT INFORMATION IN COMPLIANCE WITH THE RELEVANT LAWS, REGULATIONS, AND THIS PRIVACY POLICY.

This Privacy Policy contains the following sections:

- User Information Collection and Usage Authorization
- Management of User Information Authorization
- Personal Information We May Collect
- How We May Use Your Personal Information
- How We Manage and Store Your Information
- How We Safeguard Your Personal Information
- How We Share, Transfer, or Publicly Disclose Your Personal Information
- Protection of Minors
- How This Policy is Updated

- Contact Us


  1. 1.User Information Collection and Usage Authorization

User Login and Registration

When you register with QRSpider, to create an account and use our services, you are required to provide you r email address. We collect this information to facilitate your completion of the registration process. Failure to provide this information will prevent us from creating your account or providing you with services.

Purpose of Collecting Information

To ensure the security and dependability of our services, we collect information related to your access to web pages hosted on QRSpider. We may also collect information about how and when you access your account, including your device model, operating system version, unique device identifier, IP address, browser type, language used, access date and time, network access methods, network quality data, and service log information. This information ensures the secure operation of our application, and if you fail to provide it, we cannot guarantee the application's security during your usage, but this will not affect your use of the basic functions of our services.

Usage Authorization

To provide you with more convenient and personalized products/services, we may send you order, event, promotion, or feedback information via email, based on your user information.

  1. 2.Management of User Information Authorization

All personal information you provide while using our products and/or services will remain authorized for our use throughout your usage unless you revoke your consent. If the purpose or method of usage changes, we will inform you and seek your consent again.

We are dedicated to safeguarding your right to information and choice during use and making every effort to protect your right to authorize, delete, and revoke your consent regarding personal information. You can change the scope of personal information you authorize us to collect or revoke your consent by deleting information, disabling device features, or adjusting system settings. You can also revoke our authorization to continue collecting your personal information by canceling your account.

  1. 3.Personal Information We May Collect

Access Information: Information regarding your access to our web-based services, including but not limited to access time, landing pages, duration, sources, source URLs, keywords, pages viewed, operating systems, browsers and versions, and visit frequency.

Login Log Information: Information related to certain functions, applications, and websites, such as Cookies and other anonymous identifiers, IP addresses, network request information, temporary message history, standard system logs, and error/crash information.

Mobile Analytics Data: As we use technologies such as Cookies, tags, and scripts to analyze trends, administer websites, track user activities, and collect statistical information, we receive individual or aggregated reports based on data collected through these technologies.

Personal Information Provided by You: Information provided during your usage our services, such as your phone number and email address.


  1. 4.How We May Use Your Personal Information

The information collected during the provision of services may be used for the following purposes:

- To provide services to you;
- To ensure the security of our products and services via the use of this information for identity verification, customer service, security measures, fraud monitoring, archiving, and backup purposes;
- To enhance your user experience, such as through participation in user experience programs enabling us to analyze how users how users interact with our products;
- To collect feedback to improve our services. We may use your personal information to contact you and keep records when processing your feedback;
- To perform device analysis and provide a better user experience;
We may collect specific information and store it in log files, like most websites.

  1. 5.How We Manage and Store Your Information

You retain all rights to your personal information and may access it at any time. Additionally, QRSpider takes reasonable measures to enable you to recify, modify, delete, or restrict the use of your personal information. If you are unable to modify your personal information through your account settings, please contact us for necessary modifications. Please note that deleting or restricting the use of your personal information may prevent certain services from functioning properly, but will not affect the basic functionality of our services.

If we terminate our services, we will notify you at least 30 days in advance, and subsequent to termination, we will delete or anonymize your personal information.

  1. 6.How We Safeguard Your Personal Information

We uphold security of personal information and use industry-standard protocal to safeguard your personal information from unauthorized access, disclosure, use, modification, damage, or loss. We implement the following measures:

- We take all reasonable measures to minimize the collection of personal information, ensuring no unnecessary information is collected;
- We use encryption technology to ensure the confidentiality of data during transmission and storage, and employ trusted security mechanisms to prevent information from being maliciously attacked;
- We strictly select business partners and service providers and ensure they comply with personal information protection requirements;
- We execute security and privacy protection training, assessments, and awareness activities to strengthen our employees' understanding of the importance of protecting personal information.

  1. 7.How We Share, Transfer, or Publicly Disclose Your Personal Information

We will not disclosde your personal information with third parties without your consent, except in the following situations:

-  Legal requirements: We may disclose your personal information in compliance with laws and regulations, litigation, dispute resolution, or requests from administrative or judicial authorities.
-  With explicit consent: We may disclose your personal information with third parties upon obtaining your explicit consent.

 We may disclose your personal information with our affiliates for the following purposes:
- To provide you with all the functions of our products and/or services;
- To fulfill the purposes described in this Privacy Policy;
- To fulfill our obligations and exercise our rights under this Privacy Policy.

  1. 8.Protection of Minors

We manke every effort to ensure the safety of minors' personal information. In accordance with relevant laws and regulations, if you are under 18 years old, you must obtain the written consent of your parent or legal guardian before using our services.

  1. 9.How This Policy is Updated

To provide you with better services and as our business develops, this Privacy Policy may be updated. However, without your explicit consent, we will not diminish your rights under this Privacy Policy. We will notify you of updates by posting a new version on the QRSpider website and through other appropriate methods before the updated policy becomes effective.

10.Contact Us

If you have any questions about this Privacy Policy, wish to provide suggestions, or believe your personal information rights have been infringed and need to file a complaint, please contact us through the following:

Company: Guangzhou Lianya Network Technology Co., Ltd.

Phone: +86 020 83226649

Email: [email protected]

Address: 10th Floor, Chuangju Business Building, Yuexiu South Road, Yuexiu District, Guangzhou, Guangdong Province, China


We will manage your inquiry and respond within 15 business days.

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